Accessibility Statement
At Tretzi, we are committed to providing an inclusive and accessible online shopping experience for all our customers. We aim to make our website accessible and user-friendly for everyone, including individuals with disabilities. This Accessibility Statement outlines our efforts to ensure that our services and website meet accessibility standards, and it also addresses our practices in line with our Privacy Policy, Refund Policy, Cancellation Policy, and Terms of Use.
Commitment to Accessibility
We strive to make our website accessible to people with diverse abilities by following best practices and the Web Content Accessibility Guidelines (WCAG). We are constantly working to improve the accessibility of our website and services to ensure an optimal experience for all users.
Assistive Technology
Our website is designed to be compatible with various assistive technologies, including screen readers, keyboard navigation, and other tools that aid individuals with disabilities in accessing online content. We aim to ensure that all users can easily navigate our website, make purchases, and access account information.
Accessibility Features
- Text Alternatives: We provide text alternatives for images and multimedia content so users with visual impairments can understand the information.
- Keyboard Navigation: Our website is navigable using only a keyboard, which is essential for users with mobility impairments who cannot use a mouse.
- Color Contrast: We ensure that our website has sufficient color contrast to make text readable for users with visual impairments.
- Resizable Text: Users can adjust the text size on our website without losing content or functionality.
How to Request Assistance
If you experience any difficulties while using our website, or if you have questions or feedback regarding accessibility, please contact us. We are committed to addressing any concerns and providing alternative ways for you to access our services.
You can reach our customer support team via email at support@tretzi.com or through our website’s contact form.
Related Policies
Our Privacy Policy, Refund Policy, Cancellation Policy, and Terms of Use are also part of the inclusive experience we strive to provide. These policies ensure that your personal data is protected, refunds and cancellations are processed efficiently, and that you can use our website with confidence.
Ongoing Commitment
Tretzi is continually working to improve the accessibility of our website and services. We regularly review our website and make updates as needed to enhance accessibility. We are committed to providing an inclusive experience and will continue to work toward making our website accessible to all users.
If you have specific accessibility needs or require assistance navigating our site, please don’t hesitate to contact us. Your feedback is invaluable in helping us enhance our services.